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- Description
Details
Enhanced Support We build products that are simple yet comprehensive. And, we take the same approach with our support. With options ranging from basic technical support to those including direct access to senior support engineers and customized delivery.
Licenses names Enhanced
Included in all bundlesEnhanced Plus Support
Via telephone and emailIncluded (24x7) VIP Access (24x7) Security Updates & Patches
For the life of the productIncluded with an active software subscription Included with an active software subscription Software Feature Updates & Upgrades Included Included Consulting
Remote consultation on your firewall configuration and security with a Sophos Senior Technical Support EngineerIncluded (up to 4 hours) Warranty and RMA
For all hardware appliancesAdvance Exchange (max. 5 years) Advance Exchange (max. 5 years) Technical Account Manager
Dedicated named technical account managerOptional (extra cost) Optional (extra cost) - Technical Specs
Additional Information
Manufacturer Sophos Subscription Service No Subscription Service Enhanced Support (New) Supplier Other - Images
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